Advisory Services

 

I work with a team of associates. Experienced industry advisers and specialists.

With decades of projects, accomplishments, and fresh ideas, you get an absolute commitment to helping you and your organization succeed.

CONDUCTING REVIEWS – Financial, Operations, Systems – FACILITATING BUYER-SUPPLIER PROBLEMS and DECISIONS • OVERSEEING CRITICAL PROJECTS • PROVIDING CUSTOMER EXPERIENCE MANAGEMENT ASSISTANCE • HELPING PLAN and MANAGE BUSINESS COMMUNICATIONS OPERATIONS and PROCESSES • BUILDING BETTER BUSINESS DEVELOPMENT PROGRAMS • PRESENTING BRIEFINGS and WORKSHOPS • EDITING PROPOSALS & REPORTS • More

Options Options Options

ADVISORY SERVICES
Fresh Ideas & Insights

No drawn-out ‘billable hours’, no piles of data, no irrelevant info…just advice & ideas.

Henry Dortmans, B.Com. (Hon.), MBA

I’ve helped over 300 organizations on a wide variety of projects. I deliver tangible results and have been described as a trusted, responsible, and inquisitive adviser.

Henry Dortmans CV

I’m a sought after speaker, a member of various advisory boards, a Top 200 Program mentor at Ryerson University’s School of Business Management, author of the widely-read column On the Line.

My 35+ years of industry experience include:

  • president of Angus Dortmans Associates Inc., Canada’s preeminent business communications management consulting firm
  • VP of TSB International, launching and managing the firm’s management services division
  • senior consultant and founder of KPMG’s telecommunications consulting practice
  • manager and director in three major corporations
  • co-founder and past-president of the CTCA (now SCTC)
  • program leader and chair of various industry conferences including: VoiceCon Tour (Toronto), Telemanagement Live, International Contact Center Management (ICCM – Canada and U.S.), Enterprise Networks, Corporate Networks
  • host, speaker and/or moderator of events for industry suppliers, customers, associations.

Associates

A network of experienced strategists and focused specialists…skills and talents unmatched in the industry. Bios available on request.