Advisory Services

 

A team of associates — experienced industry advisers and specialists — who help decision-makers.

With decades of projects, accomplishments, and fresh ideas, you get an absolute commitment to helping you and your organization succeed.

  • CONDUCTING REVIEWS – Financial, Operations, Systems
  • FACILITATING BUYER-SUPPLIER PROBLEMS and DECISIONS
  • OVERSEEING CRITICAL PROJECTS
  • PROVIDING CUSTOMER EXPERIENCE MANAGEMENT ASSISTANCE
  • PLANNING BUSINESS COMMUNICATIONS OPERATIONS and PROCESSES
  • BUILDING BETTER BUSINESS DEVELOPMENT PROGRAMS
  • PRESENTING SPEECHES, BRIEFINGS, and WORKSHOPS
  • EDITING PROPOSALS & REPORTS
    and more….

Options Options Options

ADVISORY SERVICES
Fresh Ideas & Insights

No drawn-out ‘billable hours’, no piles of data, no irrelevant info. Just advice & ideas. Call us!

Henry Dortmans, B.Com. (Hon.), MBA

I’ve helped over 300 organizations on a wide variety of projects. I deliver tangible results and have been described as a trusted, responsible, and inquisitive adviser.

Henry Dortmans CV

Consultant, industry speaker, member of various advisory boards, a Top 200 Program mentor at Ryerson University’s School of Business Management, author of the widely-read column On the Line.

My 35+ years of industry experience include:

  • president of Angus Dortmans Associates Inc., Canada’s preeminent business communications management consulting firm
  • VP of TSB International, launching and managing the firm’s management services division
  • senior consultant and founder of KPMG’s telecommunications consulting practice
  • manager and director in three major corporations
  • co-founder and past-president of the CTCA (now SCTC)
  • program leader and chair of various industry conferences including: VoiceCon Tour (Toronto), Telemanagement Live, International Contact Center Management (ICCM – Canada and U.S.), Enterprise Networks, Corporate Networks
  • host, speaker and/or moderator of events for industry suppliers, customers, associations.

Associates

A network of experienced strategists and focused specialists…skills and talents unmatched in the industry. Bios available on request.