Consultants helping buyers and suppliers make decisions
Business Communications Management Consulting
Consultants helping buyers and suppliers make decisions
Business Communications Management Consulting
About henry dortmans associates
PARTIAL LIST OF CLIENTS
211 Ontario, 311 Halton, Acadia University, Alberta Contact Centre Association, Alberta Government, Alpha Insights, AON, ATB Financial, AVAYA, Bank of Canada, Bayshore Home Health, BDC, BELL Canada, Blue Mountain Resorts, BrantTel, CAA, Canada Post, Canadian Diabetes, Canadian Independent Telecommunications Association (CITA), CRA Canada Revenue Agency, CANON, Capital Health Alberta, City of Calgary, City of Mississauga, City of Toronto, Clarica/SunLife, Dalhousie University, CTCA, DATEX, Direct Energy, Durham Region, Fairmont Hotels & Resorts (FHRI), Federal Government of Canada, FedEx, FlashForwardICT, GO Transit/Metrolinx, GlaxoSmithKline (GSK), Gowlings, Great-West Life, GTAA, Halton Region, Hoffman-La Roche (ROCHE), HOOPP, Human Resources Development Canada, ICCM, ICMI, Industry Canada, IKO Industries, Imperial Tobacco, InsightaaaS, Ivanhoe Cambridge, Maple Leaf Foods/Schneiders, KDL, Keefer Management Inc., Kodak, KPMG, Law Society of Upper Canada, Loyalty One, Manitoba Public Insurance, Manulife, McCarthy Tetrault, Microsoft Canada, MITEL, Newfoundland & Labrador Hydro/Nalcor, Northbridge Insurance, The North West Company, Ontario College of Teachers, Ontario Government ministries, PANASONIC, Pizza Pizza, Purchasing Management Association of Canada (PMAC), PUROLATOR, Queen’s University, Questex Media Group, Royal Canadian Mint, Samuel Son & Co., Saint Elizabeth Health Care (SEHC), Saint Mary’s University, SaskTel, Seneca Queen, TELUS, Telemanagement Live, Thomas Cook, TransCanada, TST Overland Express/Transforce, Travelex, Toronto District School Board (TDSB), UNITED WAY, Unity Telecom, Via Rail, York Region
Why Us?
HENRY DORTMANS, B.COM., MBA
I am an experienced industry advisor and executive with access to a wide range of specialists.
I’ve helped over 325 organizations on a wide variety of projects. I deliver tangible results and have been described as a trusted, responsible, and inquisitive adviser.
Consultant, industry speaker, member of various advisory boards, a Top 200 Program mentor at Ryerson University’s School of Business Management, author of a widely-read column.
My 35+ years of industry experience:
- Angus Dortmans Associates, TSB International, KPMG, General Foods, Bell Canada
- co-founder and past-president of the CTCA − now SCTC (merged with U.S.)
- program leader and chair of various industry conferences in Canada and the U.S.
- host, speaker and/or moderator of events for industry suppliers, customers, associations.
A FEW CLIENT TESTIMONIALS
“We rely on his extensive expertise.”
“Supplier relationships are important to us and the manner in which he conducts his business not only preserves that but actually enhances it.”
“…helped us obtain a favorable agreement for us. His connections in the industry and his experience successfully guided us.”
“We rely on his extensive expertise to assist with operational and strategic planning in this dynamic and changing area.”
“He knows the industry, he adds credibility.”
“His in-depth knowledge assisted us in constructing a meaningful baseline and a concise RFP, resulting in easily understandable proposals, simplified analysis, sound recommendations.”
“…a review from both a technology and business viewpoint, with a summary delivered on time and on budget, addressing the issues we raised.”
“Henry’s knowledge of the subject matter assisted our management team in understanding the importance of the key performance indicators…”
“It gives clients a nice fuzzy feeling when Henry Dortmans is continuously recognized as an authority in the field. It’s not often these days that clients feel they’re getting value for their consulting dollar.”
“Henry serves as chair of our event and we are always impressed with the professionalism, and his commitment to timely and quality work.”
“…[he is] there whenever we need him and quick to respond to our requirements. I appreciate that our interests are always kept first and foremost in importance.”
“…has great depth and knowledge in the industry and provides us with the advice and recommendations we need to make the right decisions.”
“…instrumental in helping us to make the right business decisions. Henry adds value.”
“Excellent on all counts…a retainer to suit our needs, an arrangement that far exceeded our expectations.”
“…always professional, courteous, extremely informative.”
“…presented his findings in a comprehensive, straight to the point format which provided the information our senior executives needed to make a sound decision.”
“Henry has helped the industry and his clients be successful. He is an accomplished individual that has helped many executives make the right decision when it comes to a vision, strategy, and/or decision. He always keep the bottom line in sight. He keeps things focused.”
LOOKING FOR A PRESENTER
Henry emcees events, presents briefings, gives speeches, moderates panels for public and private events on a wide variety of topics.
Clients include end user organizations and suppliers (service providers, manufacturers, channel partners), associations, event planners, user groups.
For those who need a presenter who enlightens, entertains, and keeps people awake.
Presenter (Industry Briefings)
AVAYA, BELL CANADA, BRANTTEL, PANASONIC, TELUS, UNITY & more
Conference Chair, Panel Moderator &/or Speaker
ACCA, ICCM,CITA, CTCA , ICMI,PMAC, SCTC & more
FOR A NO OBLIGATION FEE QUOTE, CALL HENRY — 416.845.4511 or EMAIL dortmans@henrydortmans.com
Here are a few comments from attendees and clients…real people, real comments.
” … very knowledgeable, responsive, funny and professional.”
“…a great choice for Locknote Speaker...fun & informative! “
“…the unique ability to make the audience understand clearly the ideas presented.”
“…[the] level of expertise is tremendous and the techniques are very strong; presents material in an interesting and cogent manner.”
“…both knowledgeable and approachable — a good combination!”
“…humorous, captures attention, excellent facilitator, attentive to comments while keeping the agenda moving.”
“…struck a superb blend of impartial wisdom with humor and sincerity.”
“…interesting, very organized, humorous…excellent memory, great pace.”
“This is the first time that I’ve attended a seminar where the speaker has been able to answer all questions. Excellent.”
“…presented a terrific session on not only the many challenges we face today, but valuable information on how to manage them.”
“Fabulous presenter…great clarity, good analogies, great humor…our customers will benefit greatly.”
“… established a common understanding to everyone from the various departments; were now on the same page.”
“Thank you for your passion and patience. You successfully take very complex structures and simplify the concepts for all to apply…you presentation style engages the group.”
“Great to have a Canadian speaker who has contacts with so many businesses here.”
“…depth of experience enables him to deliver a talk in a relaxed and personable manner, drawing upon personal experience to reinforce theoretical concepts!”
“My impression is that he enjoys speaking. I don’t always see that in presenters.”
ARTICLES
I have written many articles offering insights into key planning and management issues, e.g., leadership examples, better buyer-supplier processes, program and system success stories, avoided failures, events.
If you’re interested in a copy of one of the above, send an email listing the issue title, along with your name, title, organization, phone number. And, if you have any questions, call me at 416.845.4511.
There are over 250 to date…here’s a few:
- Apples, Oranges, and Benchmarks
- Baselines and Your Credibility Quotient
- Calm in the Face of Chaos
- Choosing a Supplier: Practical Tips Based on Real Life
- Creating Effective Buyer-Supplier Partnerships
- Customer Experience – Strategic Report Summary
- Customers’ Biggest Problem with Suppliers – Survey Results
- Developing Effective Road Maps
- Forecasting Without Numbers
- How the Consulting Business has Changed
- Key Elements of Successful Project Plans
- Leadership During Uncertain Times
- Managing Expectations: It’s Not About the Slogan
- Managing Multi-Vendor Implementation Projects
- Managing Project Managers
- Measuring Customer Satisfaction and Loyalty
- Net Promoter System®
- New Options Demand New Skills
- On the Business of Giving Advice
- Ten Guidelines for Choosing a Supplier
- The Biggest Challenge Facing Suppliers Today
- The Impact of Analytics
- The Quest for Creativity
- The Supplier Service Gap
- Tips for Better RFP Responses [Supplier Proposals]
- Tips for Better RFPs
CONDITIONS of USE
All contents of this website are Copyright © Henry Dortmans. All rights reserved.
The information and data on this website have been obtained from sources which we believe to be reliable, but we make no warranties or representations whatsoever regarding the accuracy, completeness, or adequacy. Opinions expressed are based on interpretation of available information, and are subject to change. Some names mentioned may be the trademark or service mark of their respective owners. If expert advice on a subject matter is required, the services of a competent professional should be obtained. All quotes, photos, cartoons are used with permission. Reader feedback e-mails, conversations, quotes, etc. may have been condensed and edited.
Reproduction in any form is strictly prohibited.
For permission to reprint or reproduce or use or borrow, call 416.845.4511 or e-mail dortmans@henrydortmans.com.
Copyright © 2021 Henry Dortmans. All rights reserved.